Frequently Asked Questions (FAQs)
A - Businesses choose to work with Gold Medal for many reasons: quality, reputation, product selection, and more. But the greatest value we provide is our commitment to putting our customers first. The relationships we build demonstrate that we are dedicated to our customers’ success. From consultation through training, resources, and ongoing service, we offer an unparalleled level of support. Gold Medal has worked in partnership with the rental industry for over five decades. Our knowledge and experience has been proven successful with party rental businesses of all sizes.
A - At Gold Medal, genuine craftmanship goes into each machine, making it safe, user-friendly, reliable, and strong in performance. Our equipment is designed to deliver value. We are continually refining equipment and finding new ways to meet the needs of our customers. In addition, we go beyond the product to form relationships built on personalized attention. Hands-on demos are strongly encouraged prior to purchase, ensuring users are well-versed in equipment setup, operation, and maintenance. Onsite training, online videos, comprehensive training materials, and a website of resources equip operators to be successful.
A - ROI is readily achievable on Gold Medal equipment. Depending on the product category, it is possible to earn a return on investment in as little as 7-10 rentals.
Experience the Gold Medal Difference
With Gold Medal, our commitment goes beyond providing top-notch equipment; we offer the industry’s leading customer support system. From your first consultation to hands-on equipment demos and in-depth training, our dedicated team is here to ensure your rental store thrives. With 17 branch locations and a global distribution network, Gold Medal delivers exceptional service that exceeds the industry standard.